Total Quality Policy
At Globals quality is always the focus of every project, and our quality processes
strictly abides by ISO Quality Management System (QMS) and ISO/IEC 12119. Quality
Assurance (QA) is a vital phase of a Software Development Life Cycle (SDLC)
to ensure that the system meets business and performance requirements as documented
during requirements specifications, detailed design and build phases. Thus, we are
uncompromising when it comes to Quality Assurance (QA).
We employ a total quality process that begins on day one and carries through to
the successful launch and long-term maintenance of a project. With the help of our
highly trained quality assurance personnel, we check our work, test our products,
and anticipate errors, working to maximize quality for the total solution we develop.
By providing high quality IT services, on time and at lower than market prices,
we help our clients get to market faster and with more stability than other providers.
Globals shall relentlessly strive to create a unique software development environment
where every employee is aware of quality and its economics.
Our extremely qualified and experienced QA Analysts ensure quality from the ground
up by adopting accredited techniques for planning, testing, project management,
requirements and configurations. To complement this, we also apply techniques to
control and measure our performance and process quality to scope out opportunities
for further improvement and improved technology.
Our interlaced quality control policy not only helps us to streamline an application’s
development, but also to:
• Offer high quality projects that exceed expectations and come in on-time
and on-budget; • Reduce client risk by providing a predictable and controlled
development process; • Focus on dynamic solutions by concentrating on the
tasks at hand in the most efficient way possible.
The three most important factors that we consider and emphasize to maintain our
quality standards are Process, Technology and Personnel quality that enables to
Globals to offer cost effective world class quality solution.
Our QA processes engage rigorous testing methodologies to reduce defects at every
stage of the Software Development Life Cycle and our projects strictly abide by
guidelines from Europe’s Software Quality Observatory for Open Source Software (SQO-OSS).
The way we systematically test project functionality, performance, security and
other characteristics leverages the combined strength of our technological skills,
domain knowledge, process focus and commitment to quality. For enhanced security
Globals adopt techniques like white hacking, mock brute force attacks, back door
scripts, etc to make sure our web applications are always secure, fool-proof and
hack-proof.
We employ both informal and formal testing. Our business process team perform informal
testing during configuration when processes are prototyped and configuration options
are assessed. Our
QA process runs through major phases of testing mentioned
below.
• Unit Testing:
This engages verification effort on the smallest unit of application design. Using
the component-level design description as a guide, important control paths are tested
to uncover errors within the boundary of the module.
• Functionality Testing:
This engages validating our project to check whether it conforms to its specifications
and correctly performs all its required functions.
• Integration Testing:
During integration testing, focus is only on the outputs generated in response to
inputs provided and execution conditions rather than verifying internal structure
of the program/system.
• Performance Testing:
This involves testing the project against performance requirements such as response
time, availability and throughput. These include stress, load and volume testing.
• User Acceptance Testing:
This involves testing the project based on business requirement specifications.
User Acceptance Testing (UAT) checks the software against the ‘Requirements’ and
validates that project was delivered as per client’s requirement.
Students and Faculty at ISBR have found educationERP.net highly user friendly and
appealing. The system has also made the work of our accounts department and the
administration staff easier. We are also largely benefitted by the integrated solution
that has given access to all the three campuses located in different geographical
locations circumventing all the operational issues created by the geographical barriers.
Prof. Amit Gupta
Director,
- International School Business
& Research
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