Frequently Asked Questions


Frequently Asked Questions

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1. What is an ERP?
Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes. An ERP solution is characterized by supporting a variety of business functions such as manufacturing, financials, projects, human resources and customer relationship management from a shared data store it is, in a sense, a convergence of people, hardware and software into an efficient production, service and delivery system that creates profit for the company.
2. What are the benefits of using an ERP?
There are many benefits of using an ERP. Some of them are:
  • Increase integration/communication between departments.
  • Increase profitability while maintaining product quality.
  • Increase value-added relationships.
  • Increase customer service/handle customer expectation.
  • Decrease total costs: order processing, material handling, distribution, direct labor, overhead, etc.
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3. What are the salient features of educationERP.net?
It is highly customizable, user friendly and scalable ERP that provides your institution with all the ways to automate entire operations and enable the smooth flow of information. It is very scalable and it can be customized to specific requirements of an Institution. It enables streamline flow of information and thus makes decision making easy.
4. How easy is it to upgrade your ERP?
Our ERP is developed using the latest state-of-the-art technologies, which caters to provide up gradations or further versions through easily installable patches.
5. How can I contact you?
Please provide your details on the contact us form.
6. Can you customize various modules?
educationERP.net being on an open architecture, its highly customizable with self customization options and any customizations in the structure can be done at an extremely low turnaround time, to meet your different requirements.
7. How does educationERP.net surpass its competitors?
Technologically we are ahead of our competitors and we are providing greater flexibility in terms of modules selection and usage. Being highly scalable, we can integrate new modules and with any existing legacy systems in the institution. It is very cost effective and eases the functioning of the Institute as an organization. It is built on the state of the art Web 2.0 platform
8. What if I face difficulty in using educationERP.net after implementation?
We have a round the clock Support Centre available on Email, Phone or Chat can assist you using our Remote Support System, where our Support Executive will be able to access your server or your desktop remotely and offer your real-time support. Post-implementation, you will also be provided with a detailed user-guide.
9. Why do I need to automate my institution when it is running perfectly without it?
It depends upon your perception that you consider your campus to be perfect without any enterprise systems. Institute in itself is no less than an Organization that yields profits through its various resources like teachers, Students and other staffs. To integrate all the operations so that the manual tedious work is replaced by the fast technology work is the aim of educationERP.net™.
10. Is it possible integrate swipe card machine along with the ERP?
Yes, if the client wants then educationERP.net™ can be integrated with the swipe card machine. The data can be easily transferred and can be well managed.
11. Is it possible to communicate via Mobile?
There is an SMS Notification Sub module, whereby the parents, students and teachers can be notified about the examinations, results, and important notices. Also in our school management system we have the facility of students marks obtained and attendance being known to the parents. educationERP.net™ is mobile enabled for users can access ERP through GPRS or WAP enabled Mobile Phones / Blackberry devices.
12. What if I have various campus’ of Institute will I need to install the ERP in all my campuses?
educationERP.net™ is a web based application so once it is installed in the server of an institute; all other colleges linked to it can also use that ERP. Thus our ERP helps in integrating different branches of an institute.
13. What is SaaS?
SaaS is a software application that has no upfront license fees associated with the use of the software (a subscription fee is generally billed monthly with a one- to two-year contract). It doesn’t require any IT infrastructure at the client site other than desktop devices and Internet access.
14. What is difference between Licensed Software Vs Software As A Service?
Licensed Software
‘SaaS’
Upfront Capital Expense Pay as you go - Operational expense
High Upfront cost and annual maintenance costs. Lower upfront subscription costs depending on number of users per month
Cost for applications, maintenance, infrastructure and IT application resources. Cost for annual subscription and minimal IT/application resources.
Longer time required to install and configure applications. Faster implementation time and increased productivity.
Not much control over vendor after purchase. More control over relationship with vendor.
Greater risks for users. Better risk sharing with vendor.
15. What are the benefits of choosing educationERP.net™ on the SaaS model?
  • The high cost of initial startup is greatly reduced with SaaS. The subscription model for licensing provides predictable costs, budgeting and planning is easier and more reliability. In addition with modular product availability companies do not pay for functionalities they do not need or want to use.
  • SaaS model allows one to move at the speed of business, unencumbered by the hardware, software, network and staffing constraints. As a result, organizations can focus on the competitiveness of their operations, rather than IT.
  • Companies expand and decrease in size over time. Both contraction and expansion is easily handled in SaaS model. Applications are immediately available to new users when they are required, giving organizations the flexibility to expand operations without waiting for their IT infrastructure to catch up.
  • SaaS creates advantages for the solution provider who develops, distributes and maintains the software solution. These advantages create very real benefits for companies who use SaaS as well.
  • Customer gets the benefit of painless upgrades, rather than planned downtime wrestling with new software editions.
16. What is the technology used in your ERP?
The technology that we use is as follows:
Development: C# and ASP.net
Design: HTML, AJAX, JavaScript
Database: Microsoft SQL Server 2005
17. What if I require only few modules instead of the entire package?
There is a flexibility whereby one can procure the license for few packages of educationERP.net™ which would be comprised of selected modules. Further on modules can be added based on your requirement.
18. What is the difference between a web based ERP and the Client server based ERP?
The web based ERP allows to access the application from anywhere anytime using the browser like Internet Explorer/Mozilla Firefox and it functions in the same way as your email service. It is not required for you to setup anything on your laptop or computer.

Comparatively, with the Client Server architecture Network maintenance and server cost is very high. All the client machines need to be installed with the application and has to access data from the server which has to be placed in your institution. It can’t be accessed universally.


testimonials

Students and Faculty at ISBR have found educationERP.net highly user friendly and appealing. The system has also made the work of our accounts department and the administration staff easier. We are also largely benefitted by the integrated solution that has given access to all the three campuses located in different geographical locations circumventing all the operational issues created by the geographical barriers.

Prof. Amit Gupta
Director,
- International School Business
& Research

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